Datuk Sosilawati and three others missing maybe dead?

Malaysia

Datuk Sosilawati and three others missing maybe dead?

  10:22 AM

Four bodies believed to be killed before rentung found burned in a farm in Teluk Gadong near Tanjung Sepat, Morib here last night. The identity of the four were identified.

However, this can not be ascertained so far whether the discovery of the body are associated with loss of cosmetics tycoon Datuk Sosilawati Lawiya, 47, along with three others missing after the Banting said the sale and purchase transaction, 13 days ago.

All bodies are expected to be issued this morning for tests related, including DNA for identification purposes.However, until last night, police still have not issued any official statement on the findings, including verifying whether it is related to the case Sosilawati.

According to sources, following the discovery of the arrest key suspects connected with the loss of the founder of beauty products, the Nouvelle Visages.

"It is understood, the suspect who led police to the scene, last Thursday to lead to the discovery of the bodies," he said.

Until last night, six suspects have been detained to assist investigations regarding loss Sosilawati and three other individuals since 30 August.

Also arrested a businessman and lawyer Datuk rank with his brother, a doctor aged early 40s.

It is understood, both the main planners of the case and the identity of four more suspects are identified, but believed the same group that runs all the victims.

Members are expected to police forensic discovery of four bodies rentung location this morning to carry out further investigation.

TM Point is too busy playing facebook to serve customer & being extremely rude

Malaysia

TM Point is too busy playing facebook to serve customer & being extremely rude

  2:39 PM

From: Coco Lee -hide-email address-hide-
Sent: Wednesday, August 25, 2010 10:38 PM
To: eaduan@kpkk.gov.my; SID COSEC; Helpdesk TSSSB; info@khazanah.com.my; Mohd Khalid Yussof; Dr. Fadhlullah Suhaimi Abd Malek; hashimhm@tm.net.my;
Cc: Loong Tek
Subject: Telekom Malaysia in ……………. is too busy playing facebook to serve customer & being extremely rude

Dear ALL,

Despite of the two complaints below (please refer to the mails below if TM is ever concerned about customer satisfaction), I continue to encounter EXTREMELY poor service in TM ………………

I was at the ………….(TMpoint) AGAIN at 1.29pm on 25/8/2010 (Wed) as I did not receive my monthly statements in the last two months. The front desk customer service personnel, ..................(CSR) was being rude and NOT willing to assist as she was too busy playing facebook. She was so engrossed with her facebook that she did not realize that I snapped her photo while she was playing it. She was subsequently stunt when I took the photo of her face. The photos are enclosed for your evidence. As you can see, there are other customers waiting for her to serve.

The matter was brought up to the Team Leader Puan……………(TL)

I cannot believe a national icon GLC like TM with strategic KPIs set by the government could tolerate such service level. In addition, despite of writing to some the key personnel listed in TM annual report, no one take us seriously!!!!!! I hope our beloved Prime Minister is able to get the RIGHT PEOPLE to behave in an ACCOUNTABLE manner before the RAKYAT lost faith totally..... He has make many progressive changes, unfortunately it is disappointing to see that such basic service is still a challenge.

Customer Centricity Perspective KPI "Committed to spend at least 5% of revenue per annum for improvement in quality of customer experience" *Quoted from TM KPI report for 2010-2012 I assumed that the 5% of the revenue is provided for staff to be multitasking by playing facebook and attending to customer at the same time.

By the way, I am not just a RAKYAT Malaysia who paid tax but I am also a responsible TM customer who is trying to pay my streamyx bill despite of not receiving my monthly statement.

I am not here to break anyone's rice bowl but the company should diligently assign the right people as front-liners as it is extremely disturbed to see that a company can BE RUDE to a customer who is trying to pay the bill.



Disappointed customer,
Lee Ching Kuan







-----------------

Dear all SBM & Head Of TMpoint,

Am again sharing the latest complaint received – based on the customer experience at our TMpoint, this complaint was sent to all the important bodies within the Government and to add ‘pain’ the complainant also enclosed photos to further strengthen the issues.

We are in the midst of investigating (will not ‘jump into conclusion’ yet) BUT importantly I am sharing with all of you, as I always believed ‘ if it may happened to others, chances of happening in your own TMpoint are there. Extremely, PLEASE IMMEDIATELY DO THE NECESSAY to tidy up your State & TMpoint from the similar virus and let’s hope no more similar cases being reported about us ( TMpoint )

Do monitor from time to time……………….. If you are interested to know which State & TMpoint – buzz me personally.

Share this with all your subordinates in your daily Pep Talk, PLEASE so that they are fully aware, when it comes to customer dissatisfaction, they can go to this level in officiating the complaint.

Regards

TV3 Hari Raya Advertisement

Malaysia

TV3 Hari Raya Advertisement

  9:28 AM

Aiyo, what is wrong with our media nowadays? Day by days it’s getting suck and unacceptable.
TV3 has just withdrawn a Hari Raya greeting which apparently tried to be too creative by depicting a Christmas theme rather than Islamic flavour.
It has been a sudden protests in the internet based media on TV3′s Aidilfitri advertisement for this year. Be it Facebook or blogs, certainly TV3 have failed in the first place by approving the idea of the advert.
Announcing this on its prime time Malay bulletin, TV3 decided to withdraw the clip after taking into account protests from Muslims, and offered its apology.

What is wrong with our media nowadays? Everything seems so wrong. Everyone’s like compete again each other to promote 1Malaysia concept that they suddenly not aware of what were they doing. Although they are trying to promote 1Malaysia, don’t overdo it to the extent of ignoring the sensitivity of religion and Muslim way of life.
I’m sure TV3 will pulled this out but for a such thing to happen in this country and from a leading TV channel in Malaysia, it’s such a shame for Media Prima corporate! Somebody should get fired dude!
Watching this ad is like watching Christmas ads and guess what, it’s not even December yet!
Among others, the one-minute or so greeting attemped to combine elements of Christmas, as well as Hinduism and Buddhism, showing a Santa Claus-like old man riding a trishaw, only that it has lotus flowers and oil lamps instead of reindeers.
This is a mockery to Islam and gives the impression of polytheism especially to the young viewers. It hurts the feelings and sensitivity of Muslims. It’s like watching ad made by someone who didn’t know what Islam is or don’t have any religion sensitivity.
Even with the withdrawal of Santa-Hindu-Buddhist-themed Raya ads still not enough to make Muslims all over Malaysia happy. We are being ridiculed by this ad, it's not only the audience that are being insulted but the people in the ad especially the kids and old man. We taught our kids to beware of strangers; and yet they happily accepted to go for this ride and the old man left the kids on this deserted lalang-grown hillside.
And I'm quite puzzled why it was approved by the Information Ministry at the first place. Maybe Dato’ Rais Yatim have some explaination to do.
Otherwise maybe it’s time for us (Muslims) to boycott some of TV3′s and Media Prima’s television networks programme.
They presumably religion ignorant people – TV3 and Ministry of Information. When comes the case of non-muslim enter the mosque, they never stop barking like all the time. But when TV3 humiliated Islam, nobody want to bark or say anything. Is it fair?
So TV3 and the Ministry, we the Muslims citizen of Malaysia demand not only a PUBLIC Apology but also action to be taken on this serious matter!
Bottom line is religion celebration is not a fairy tale, guys! Somebody should get fired!

This is the TV3 Raya ad :


This one is 100 times better :

source: billyuniversal.blogspot.com

North-south highway - the new 3rd lanes

Malaysia

North-south highway - the new 3rd lanes

  2:49 PM

Just got this from my friend who builds highways.

This is true! I have another friend who works as pavement contractor and he shared the same thought!
All you frequent users of the North-South Expressway Be more cautious when driving on the third lane.
North-south highway 3rd lanes
I am a frequent user of our North-South Expressway and I have this IMPORTANT experience to highlight and share:- I am a building contractor based in Penang with over twenty years of experience and I have been driving my 5 series BMW (latest generation and a dammed solid road-holding car) each time I travelled to KL. Lately, the new extended 3 lanes highway had been opened up for use and since then, I have also been using it quite often.

HOWEVER, when I used it each time it is WET, I can really 'feel' that the new road surface is extremely SLIPPERY! To share with some of you, my car comes with a built-in traction control mechanism ( skidding prevention mechanism ) and you can feel it each time it is activated. Previously, I don't come across this kind of slippery feel except when I drive over a paddle of water at certain speed.

From my observation as a building contractor, the 'wearing course' of the new road surface could be TOO FINE OR TOO SMOOTH and TOTALLY UNSUITABLE for highway use!
The wearing course ( top premix layer ) mix design for highways should be of minimum 20mm coarse aggregate mix that will give us the required bond between the surface and our tyres. Fine wearing course ( 14mm coarse aggregate size and below ) is only suitable for normal road. ( A proper test need to be carried out to determine the mix design of the wearing course). Technically, this comment on the size of the coarse aggregate (or "stone" in lay language) for the wearing course (top most layer of the road) is correct in that it should not be too fine for better grip between the tyre and the road surface.
Since the opening of the three lanes highway, I had seen cars skidding in front me or in the opposite direction and approximately 2 weeks ago, one of my friends who is also a frequent user of our NSE, came to share with me about his slippery feeling as well as the many skidded cars he had seen lately.

I am highlighting this to TV3 and The Star with the hope that a thorough investigation could be carried out immediately to find out how or what causes the bus to skid. A proper and independent test need to be carried out urgently to determine the design mix of the wearing course. THIS CAN SAVE LIVES.

IF YOU ARE USING THE NEW LANES AND IF IT IS WET, MAKE SURE YOU DRIVE SLOWLY!!!!